Is Farfetch Legit? [2023 Reviews & Alternative]

In the world of luxury fashion, finding a reliable and trustworthy online retailer can be a challenging pursuit.

You might have heard about Farfetch, but with mixed reviews floating around the web, you’re probably asking yourself – is Farfetch legit?

Well, buckle up as we delve into this high-end e-commerce platform and break down its legitimacy through examining its operations, partnerships, customer experiences and more!

Read on to discover whether you should confidently click ‘add to cart’ or look for alternative options when hunting for your next designer piece.

Before I start…

If you’re tired of scams and want a real solution for making money online check out my no.1 recommendation.

It’s helped me earn over $300,000 in the last 12 months alone:

Go here to see my no.1 recommendation for making money online

(This is a 100% free training)

Is Farfetch Legit? [2023 Reviews & Alternative] 28

Farfetch Review

RECOMMENDED: Go here to see my no.1 recommendation for making money online

What is Farfetch

Farfetch ( an online luxury fashion retailer that partners with high-end brands and independent shops to offer customers a wide range of designer items at varying price points.

Is farfetch legit

With a reputation for authenticity and anti-counterfeiting measures, Farfetch has become a popular choice for those looking to purchase high-quality products from world-renowned brands.

Farfetch Company overview

Farfetch, established in 2007, has quickly become a prominent force in the luxury fashion industry with its innovative approach to eCommerce.

Striving to bring together high-end retailers from different brands and customers from all corners of the globe, this online platform offers an extensive range of products sourced directly from luxury brands and independent shops.

The company’s reputation for excellence is well-earned as they consistently provide customers access to new and exclusive designer items not readily available elsewhere.

Farfetch takes pride in their vision to create a unique digital experience for true fashion aficionados while fostering strong relationships with sought-after international designers and retailers.

RECOMMENDED: Go here to see my no.1 recommendation for making money online

How Does Farfetch Work?

It’s critical to comprehend how the platform functions before discussing if Farfetch is legitimate. Farfetch does not have a physical store and neither is it a standalone retailer. It’s a marketplace that collaborates with other shops, brands, and stores instead. It is a bit like how Poshmark works.

farfetch review

Small luxury shops frequently struggle to reach a large audience because they lack the brand awareness and marketing clout of bigger shops. This issue is resolved by Farfetch by collaborating with approved retailers and brands to manage online sales.

It relieves the small business owner of their duties related to sales, deliveries, and customer service.

To link them with online shoppers from 190 different countries, Farfetch collaborates with over 1,300 brands and retailers.

Partnership With Luxury Brands

Farfetch partners with luxury brands and independent boutiques. The online retailer has a wide range of products from world-renowned designer brands, such as Gucci and Prada, to smaller, boutique labels that offer unique fashion items.

Is Farfetch Legit? [2023 Reviews & Alternative] 29

Farfetch’s research team works closely with these partners to curate the best selection of luxury fashion items that appeal to their customers’ preferences.

Customers who are looking for high-quality brands can easily find them through Farfetch’s platform – an e-commerce platform that offers complete control over the transaction process.

With far-reaching partnerships all around the world, this online retailer provides shoppers from various regions access to luxury items at a cheaper option than when purchasing in physical stores.

Additionally, partnering with eco-friendly packaging companies enables Farfetch delivery partners to ensure they are doing their part towards a more sustainable future while shipping orders quickly and efficiently.

RECOMMENDED: Go here to see my no.1 recommendation for making money online

Are farfetch items authentic?

When shopping for luxury fashion items, customers often worry about the authenticity of their purchases. Farfetch understands this concern and goes to great lengths to ensure they only sell genuine, high-quality products from world-known brands.

Is Farfetch Legit? [2023 Reviews & Alternative] 30

Their commitment to authenticity starts with partnering exclusively with reputable luxury boutiques and established designer brands, eliminating any chance of dealing with counterfeit goods. It is like the commitment GOAT has to ensure it sells legitimate shoes.

As an added layer of security, Farfetch employs a team of experts who meticulously inspect every item before it is shipped out to buyers.

This process guarantees that all products sold on their platform are authentic and match the description listed on the website. So, if you are not willing to go to the Gucci store in Paris to buy a Gucci dress, you can get the same dress from Farfetch, often at half a price.

By taking these anti-counterfeiting measures seriously, Farfetch provides peace of mind for customers looking to invest in genuine designer clothes and accessories from a legit company.

Additionally, many loyal customers have shared positive reviews about their experiences with Farfetch customer service team when addressing potential authenticity concerns.

The responsiveness and professionalism exhibited by the customer service representatives further solidify Farfetch’s dedication toward maintaining transparency and trustworthiness in the online shopping space.

With these strong commitments in place, shoppers can confidently explore some of today’s most prestigious luxury brands through Farfetch’s user-friendly platform without compromising quality or legitimacy.

RECOMMENDED: Go here to see my no.1 recommendation for making money online

Is farfetch legit?

To confirm Farfetch’s legitimacy as an online luxury fashion retailer, we’ll evaluate customer reviews and ratings, examine their third-party seller verification process and payment security measures, and review their return policy and customer service.

Evaluation Of Customer Reviews And Ratings

On the farfetch website,  there’s a  section dedicated to user reviews, which is a great place to start when determining their trustworthiness.

The platform has received mixed reviews from customers, with many highlighting issues they’ve had with delivery and poor customer service experiences.

However, most customers are generally satisfied with the quality of the products delivered.

Additionally, Farfetch does have some negative ratings on independent consumer rating websites.

While there are some negative reviews floating around about Farfetch online, it’s important to remember that every single retailer will always have both loyal and disgruntled customers.

Customer reviews

Let’s highlight some of the reviews across various platforms.

Is Farfetch Legit? [2023 Reviews & Alternative] 31

“Im absolutely satisfied ordering via Farfetch. They provide excellent range of best brands, great range of good quality products and perfect Customer Service support.

Also they are perfect in packaging, fast shipping, easy returns and refunds in short period of time. Alsom I highly appreciate that when some article Im interested in come back on stock again, in size that fits me – they send the note to be able to make an order.”


“I bought a Moschino handbag and it started peeling after an hour outside! The purse was obviously old and worn! Customer service offered me a 10% discount, and when I refused, he blamed me for not handling the goods properly. I definitely do not recommend buying on the farfetch website, very bad experience! I will never buy anything there again”

Overall, Farfetch has a 3.8/5- star rating on Trustpilot and a 3.06/5-star rating on Sitejabber as such caution should be applied.

Third-party Seller Verification

Farfetch takes the authenticity of its luxury fashion items seriously. The company has implemented a thorough third-party seller verification process to ensure that all products listed on its website are genuine.

Additionally, Farfetch offers secure payment options for customers such as credit card and PayPal, with encryption technology to protect against fraud.

RECOMMENDED: Go here to see my no.1 recommendation for making money online

Payment Security Measures

Farfetch also uses the services of reputable third-party payment processors like Adyen and Stripe in terms of payment security procedures. These companies are known for their high level of security and reliability in handling online transactions.

Is Farfetch Legit? [2023 Reviews & Alternative] 32

Furthermore, Farfetch’s checkout process is designed to minimize data breaches by only asking customers for necessary information during checkout.

Overall, Farfetch’s commitment to third-party seller verification and reliable payment security should give customers peace of mind when making purchases on their platform.

Return Policy

Farfetch’s return policy is pretty standard for an online luxury retailer. Customers have 14 days to initiate a return and another 14 days to send the item back for a refund or exchange.

The good news is that Farfetch covers the cost of returns, so you won’t be out any money if you decide to send something back.

Customer Service

In terms of customer service, Farfetch scores slightly below average according to some reviews. However, they do have a dedicated team available around the clock via phone or email to assist with any issues.

Is Farfetch Legit? [2023 Reviews & Alternative] 33

It’s important to note that some negative reviews may be due to third-party sellers rather than Farfetch itself, so it’s always a good idea to double-check the seller’s ratings before making a purchase.

RECOMMENDED: Go here to see my no.1 recommendation for making money online

Farfetch Alternatives

When it comes to luxury fashion purchases, there are a number of online retailers and physical stores that you can consider apart from Farfetch.

Is Farfetch Legit? [2023 Reviews & Alternative] 34

Some popular options include Net-a-Porter, Saks Fifth Avenue, Bergdorf Goodman, Neiman Marcus, Barney’s New York, and many others. Each store has its own unique features and benefits so you’ll want to carefully compare prices and selection before making a decision.

If you’re looking for eco-friendly packaging or direct partnerships with high-quality brands, then Reformation might be worth considering.

Similarly, if you prefer purchasing directly from the brand rather than through an e-commerce platform like Farfetch or Net-a-Porter – some big brands like Gucci offer their own online stores as another option for customers.

Ultimately it’s important to do your research upfront so that you can shop with confidence regardless of which retailer or boutique you decide to go with!

Final thoughts

Considering Farfetch’s commitment to authenticity, partnership with luxury brands, and positive customer reviews, it can be concluded that the Farfetch is a legit online luxury fashion retailer.

However, a prospective loyal customer should weigh the risks and rewards of shopping with Farfetch and consider alternative options before making their final decision.

Is it worth it?

When it comes to luxury fashion purchases online, the risks can be high. However, shopping with Farfetch offers a multitude of rewards that make it a legitimate option.

Is Farfetch Legit? [2023 Reviews & Alternative] 35

With partnerships with world-known brands and independent boutiques, Farfetch offers a huge range of high-quality products from around the world at half the price you might find at direct brands working on their own store.

While some customers have expressed concern over delivery times and shipping costs, many customers are generally satisfied with their experience. With features like eco-friendly packaging and multiple delivery partners available, Farfetch delivers your desired item in a timely manner.

And in case there is any issue with your recent purchase or product quality control problem; the customer care team is always ready to assist you as they are committed to ensuring every customer has a positive experience with them through its return policy and excellent customer service team response time.


After examining Farfetch’s operations, anti-counterfeiting measures, and commitment to partnerships with luxury brands, it is safe to say that this online retailer is a legit option for purchasing high-end fashion items.

Customer reviews and ratings generally reflect positive experiences with the farfetch delivery times, shipping cost, quality control, and customer service team.

However, negative reviews do exist regarding poor customer service or differences between the actual product received versus what was advertised on the website.

Overall, as long as customers balance the risks and rewards of shopping with Farfetch and are diligent in verifying third-party seller information before making purchases, they can enjoy great deals on designer clothes from their favorite brands.

Before you leave

If you’re tired of scams and want a real solution for making money online check out my no.1 recommendation.

It’s helped me earn over $300,000 in the last 12 months alone:

Go here to see my no.1 recommendation for making money online

(This is a 100% free training)

Is Farfetch Legit? [2023 Reviews & Alternative] 28

David Fortune has been the editor since 2019. He is an expert at writing content on stock advisory services, side hustles, reviewing online business opportunities and many more topics. You can learn more about David on our about us page.

Go here to see the best business to start in 2024